Many small business owners make the mistake of selecting a social media marketing agency that offers the lowest price. While cheap pricing is often attractive, it is a sign that the agency is outsourcing work, has an unhealthy work-life balance, and lacks a strategic direction. In order to avoid this pitfall, make sure that the agency you choose understands your industry and has experience in your niche. In addition, look for someone who is willing to invest time and effort in learning about your industry.
You should also look for a social media marketing agency that has a strong online presence. Most agencies outsource some work, but it is a good idea to ask whether they use freelance writers to write content. Another key question to ask about their online presence is whether they use NDAs and how they protect your brand’s information. You should also consider how happy their staff members are with the work that they do.
It’s essential to choose a social media marketing agency with an integrated approach to your brand’s social media strategy. An agency should be adept at executing the best strategy for your company’s objectives and goals. Their strategy should be aligned with your brand’s style guide and content strategy. Sharing this information is critical from the start and throughout the project. A social media agency that doesn’t keep abreast of the latest trends and technology is unlikely to deliver a great ROI.